Privacy Policy

At Deallumo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

🔹 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

🔹 Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Improve our website and customer experience
  • Send updates, promotions, and offers (only if you opt-in)
  • Prevent fraud and enhance security

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers and encryption
  • Limited access to personal information
  • Trusted third-party payment gateways

However, no method of online transmission is 100% secure.

5. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

  • Shipping and delivery partners
  • Payment processing providers
  • Legal authorities when required by law

All third parties are required to keep your data secure and confidential.

6. International Data Transfers

As we operate within Europe, your data may be processed in different EU countries. We ensure compliance with applicable data protection laws when transferring data.

7. Your Rights (GDPR)

As a user in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise these rights, please contact us.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.